FACT24 is een alarmerings-, crisiscommunicatie- en crisismanagementdienst, dat u in een crisissituatie in staat stelt om op een snelle en veilige manier te alarmeren en communiceren. Tevens ondersteunt FACT24 u bij de preventie, management en review van een crisis.
FACT24 gebruikers
(uni-/bidirectional communication)
(multidirectional communication)
(automated, parallel call receipt)
- Notification of specialists and task force members
- Telephone conferencing with emergency teams or management
- Second alarm of additional standby personnel
- Information passed to further sites, company management or staff
- Notification of official bodies and media in the case of reportable events
- Information hotlines for staff, clients, business partners and the public
- Advanced exchange of information between functional units in the event of an emergency
- General public alerts
- All-clear announcements and information concerning resumption of business processes
The FACT24 Service triggers notification procedures automatically and rapidly by means of a predefined or variable voice, text or fax message to an array of devices. At the touch of a button you can launch spontaneous telephone conferences independent of location or activate an information hotline. In addition, the Case Manager function supports real-time exchange of information with all key persons and subscriptions to relevant message feeds from news portals as RSS feeds.
With up to 480 parallel ISDN channels, the process is under way in seconds. The entire process chain has a redundant structure to guarantee maximum availability of FACT24 at all times. Companies and organizations require no additional hardware or software to use the service – a phone plus PC with Internet access are all that’s needed.

